- Jackie Coates - CEO, Telstra Foundation
Australian Youth Digital Index: Key findings
The Telstra Foundation’s release of the first-ever Australian Youth Digital Index provides a comprehensive snapshot of young Australians’ digital lives. Based on responses from over 4,700 individuals aged 8 to 25, this research delves into how young people navigate technology, with an emphasis on digital access, connectivity, skills, safety, and well-being. Here are five key findings from the report:
1 Bright future ahead: Young people are building confidence in the digital world
Australian young people are not only comfortable but also proactive in how they approach digital technology. Many have grown up surrounded by tech and often have a nuanced understanding of how to use it effectively. They are developing skills to protect their digital health, finances, and identities and are eager to manage their online presence responsibly.
Most young Australians report feeling safe online (94%) and are aware of key online safety concepts, including privacy and data protection. They are aware that their digital actions can have a lasting impact, making them more cautious about what they share and engage with online. But many, especially primary-aged children, still struggle to use safety features effectively, like blocking users or recognising suspicious links. Young people said scams were their biggest online safety concern (44% concerned), with nearly one in five saying the struggled to recognises suspicious links in emails, websites, social media messages and pop-ups.
Takeaway: Young Australians are optimistic, informed, and equipped to take control of their digital interactions. Digital education is essential to help them develop the confidence to engage safely online.
2 Different demographics, different digital experiences…and some digital gaps
While most young people have access to a digital device, the index highlights disparities in digital access across different demographics. For instance, nearly 1.2 million young people lack essential learning devices, like laptops or desktops. Digital inclusion differs across income levels and location—those from lower-income families face significant barriers to accessing and effectively using technology, while young people in regional and remote areas record lower skills scores than their city peers. Engagement with technology also varies by gender, with girls finding digital tasks easier than boys but showing less interest in digital careers.
Takeaway: Digital access, skills and engagement vary greatly among young Australians based on location, gender, and income. Understanding these nuances can help address digital inequality and ensure all young people have what they need to thrive.
3 Connectivity is essential but limited by cost
For young Australians, being connected isn’t just a luxury—it’s a necessity. Yet, cost-of-living pressures and limited access to affordable options often impact their ability to stay connected. Nearly one million young people primarily rely on mobile data to access the internet, which can be significantly more expensive than home broadband. Rising expenses mean that 13% of young people have had to change or cancel their internet plan, a number that jumps to 19% in households earning under $50,000 annually. The affordability of devices remains a significant barrier as well, with 29% of young people without a laptop and 22% without a desktop computer citing cost as a reason.
Takeaway: Financial barriers are a significant hindrance to connectivity for many young Australians. Affordable internet options and accessible devices are crucial to ensure every young person can participate fully in the digital world.
4 Balanced perspectives on digital life and well-being
Young people understand the need for balance regarding their digital habits. The majority feel in control of their screen time and report positive or neutral experiences with social media – 70% are satisfied with their time on digital devices, and 65% say they can control what they see and do online. Yet, they are not blind to the negative impacts—many acknowledge that device use affects their mental and physical health, and nearly two in five say it impacts their sleep. These findings reflect a nuanced understanding among young people of the pros and cons of being constantly connected.
Takeaway: Young people in Australia recognise both the benefits and drawbacks of digital engagement. Most feel in control but are still navigating the balance to reduce any negative impact of devices on their health and relationships.
5 Young people: The digital teachers in their households
In many households, young Australians are not just tech users but also tech teachers. They often teach themselves digital skills – less than half report learning digital skills from school or family while 85% report learning skills, at least in part, through their own initiative. In a generational shift, they are also the go-to tech support within their families, helping parents and older relatives navigate the online world. This trend emphasises their adaptability and confidence in the digital sphere, positioning them as essential contributors to broader digital literacy.
Takeaway: Young Australians are not just learning digital skills for themselves; they are instrumental in enhancing the digital capabilities of their families. Recognising and supporting this role can help foster intergenerational digital skills development.
Final thoughts
The Australian Youth Digital Index shines a light on the adaptability, resourcefulness, and awareness of young Australians as they navigate the digital world. These findings underscore the need to provide targeted support and resources that account for diverse experiences, ensuring every young person can thrive online. The Telstra Foundation’s mission—to promote inclusive, empowered digital lives—commits us to helping young Australians flourish, championing them as they continue to learn, teach, and grow in this ever-evolving digital landscape.
